Job Description
As part of the role as maintenance surveyor, you will be tasked with the following; responsible for pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Effectively managing the performance and on site progress of contractors ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance.
Key Accountabilities
- Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations.
- Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with practice. Providing accurate technical advice with competent & thorough surveys/post-inspections.
- Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team.
- Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects.
- Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required.
- Ensure effective liaison with in-house service provider, M&E contractors, and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos)
- Management and coordination of empty properties to ensure minimal rental loss and maximum return. Carry out major void inspections, ensuring void works are completed to lettable standard
To succeed in this role, you will need:
- Diploma in Surveying, Property and Maintenance Level 3.
- Membership in a relevant professional body (e.g., RICS or CIOB).
- Knowledge of the Social Housing Sector and its regulations.
- Demonstrable knowledge of:
- Building construction, building standards, and planning regulations.
- Regulatory standards, health and safety requirements, and other relevant legislation related to asset management.
- Knowledge of providing effective professional surveying service for:
- Responsive repairs, voids, and aids and adaptations to achieve high levels of customer satisfaction.
- Effective liaison skills with:
- Staff, residents, service providers, contractors, and consultants.
- Experience in:
- Managing small projects.
- Understanding CDMC (Construction Design and Management Regulations).