Job Description
Our client is looking for an experienced Estimator to provide customers with rapid follow-up wherever quotation requirements or technical queries are raised through engineer dockets.
Duties will include:
- Provision of service and minor works quotations from engineer dockets – all aspects of associated works to be identified – including access equipment, plant hire, RAMS, permits to work etc
- Routinised DRS quotation follow-up action
- Provision of monthly DRS quotation outcomes report
- Liaison with outsourcing and specialist third party service providers where bought in service work action is required
- Liaison with Supply Chain team to determine equipment lead times
- Liaison with Marlowe Connect (ARC) to develop monitoring uptake and upgrade proposals
- Maximising quotation conversion
- Highlighting engineer improvement opportunities (technical and commercial) through the RSM/Training Manager structure
- Minimising customer attrition through the application of excellent customer handling and service
- Location: Remote with occassional visits to Manchester office.
Salary: £23,000 – £25,000 per annum
Experience and Knowledge required:
- Self-motivated with strong commercial focus, familiarity with CASH for Windows or similar Service Management software.
- A confident Excel, Word and ideally Access user
- Energetic with enthusiasm and confidence
- Adaptable, flexible and challenge driven
- Customer service orientated
- Technical knowledge of product base and service delivery operation
- Good attention to detail but high output nevertheless
Benefits:
- Basic Salary upto £25,000 plus bonus
- Company Laptop and Mobile Phone
- 4 x Life Assurance
- Pension
- Paid Refer A Friend Scheme
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Additional Day holiday for each full year of completed service (up to 25 days)
- Development and progression opportunities
Required skills
- Engineering
- Estimators
- Sales
- Bids
- Working Remotely